Privacy Policy
Last updated: July 2026
This Privacy Policy describes how Membri ("we," "us," or "our") collects, uses, and protects your information when you use Flowy (an AI vent journal and mood tracker for emotional check-ins and evening journaling habits). By using the app, you agree to this Policy.
1. About Flowy
Flowy provides:
- AI chat venting with tone preferences
- Mood check-ins, streaks, and weekly charts
- Optional Face ID lock and crisis resource links
2. Information We Collect
2.1 Personal Data
We collect only what is necessary to operate Flowy. Most data stays on your device. We do not sell your personal information.
- Journal text and mood entries may be sent to AI providers to generate responses.
- Flowy is not therapy, diagnosis, or medical care.
- We do not sell your personal data.
2.2 Usage Data
We may collect device type, operating system, app version, crash logs, and anonymized usage statistics to improve stability and performance.
2.3 Support Communications
When you contact us through the support form, we collect the information you provide to respond to your request.
3. How We Use Your Information
- Provide, maintain, and improve Flowy
- Generate journaling responses and mood insights from content you submit
- Process subscriptions via Apple and Superwall
- Respond to support requests
- Comply with legal obligations
4. Third-Party Services
We may share data with service providers that help us operate the app, including:
- Apple, App Store purchases and subscriptions
- Superwall, Subscription management (Privacy Policy)
- AI providers, When you use AI features, your inputs may be processed by third-party AI services
We do not sell your personal data to third parties.
5. Data Retention
We retain data only as long as needed to provide the service or comply with law. You may request deletion by contacting us via the support page.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your data. Contact us through the support form to exercise these rights.
7. Children's Privacy
Flowy is not directed to children under 13. We do not knowingly collect personal information from children below this age.
8. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date. Continued use of Flowy after changes means you accept the updated Policy.
9. Contact
Questions about this Privacy Policy? Use the Flowy support form, read our Terms of Service, or visit membri support.